Terms & conditions
Prices and payment
All applicable prices for products and payment options are available on the website. IGEMS has the right to withhold an order until payment has been processed and approved. Prices are stated in the following currencies available on our website: USD($) and EUR(€). Within the European union, vat is applied, and the rate is presented upon checkout. Our CAD/CAM licenses are subscriptions, and this means that if you have chosen to pay yearly, they will automatically be renewed after one year. One month before you will receive an e-mail about the coming transaction on your card. If the payment is denied, we will of course give you a heads up and if it is still not paid after 2 weeks we reserve the right to turn off the license. Prices for IGEMS software are subject to change. We will update the yearly fee based on HICP index.
When you have made a purchase and the payment has gone through, you will receive an e-mail with information about how to create an account and download the license. You will be able to administrate your account at any time.
if you have any questions or concerns regarding purchase of products, please contact our customer support at email@example.com As part of our service, to be able to give you the best technical support and troubleshooting process, we will save your contact information and purchase history during a period equivalent to what we consider the product’s reasonable lifespan to be. If you have technical questions regarding the software, you shall contact your reseller. Free support from your reseller is included in the subscription licenses.
Changes to this document
IGEMS AB reserves the right to change and make additions to these terms and conditions at any time. You are bound by the terms and conditions valid at the time of your purchase. Changes and additions of these terms and conditions are valid for all purchases made after publication at igems.se