Subscription guide for resellers
This is a guide to better understand the functions of our subscription license system. We will follow our fictive reseller called Station and its employee Sven to walk you through the process of using the online platform.
Follow these steps to add a company and place an order:
- Click on the link in the email “IGEMS: You have been added as an IGEMS user” you received from IGEMS.
- Add customer with the + in the Customers box.
- Fill in the details of the customer.
- Select the customer in the Customers list.
- Click “Order license” in the Licenses box.
- Select USB dongle and modules and click “Add to shopping cart”.
- Open the shopping cart.
- Click “Continue”.
- Click “Complete transaction”.
Once IGEMS has processed the order, the license is activated. The first order will always be payed by the reseller by invoice. After one year, the customer can update and upgrade the license by credit card at license.igems.se. The customer will be notified to update from IGEMS CAD/CAM starting 30 days prior the expiration date.
You’ll se two columns of boxes. One narrow to the left and one wider to the right. The left column will display the information of you or your selected customer from the “Customers” list. The right column will display general information related to all your customers and their licenses.
1. The email
Sven received an email titled “IGEMS: You have been added as an IGEMS user” from us. He received it because we’ve set up a profile for him and his company Station. To activate the profile he needs to click on the link in the email.
2. Customer list
Once Sven has activated the profile and logged in to the site he can start placing orders. Firstly he needs to add a customer in the “Customers” box. This box is where all his customers will be displayed. If he wants to show more information about the customer he can click on the customer and the left column will show full details about this particular customer.
3. Add customer
To add a customer he needs to click on the “+” in the “Customers” box. This will show a popup where he can fill in the customers details. If the customer is within EU he also needs to fill in the VAT number. When he’s done filling in the information and clicked “Add”. The customer will receive an email with login details.
4. Select customer
The first customer for Sven is a Japanese cutting company called Est. When he clicks on Est in the customer list, the left column changes and displays the details for Est.
VAT number guide
|EU Country||VAT number format||Example||Notes|
|Austria||One letter and eight digits||AT U12345678||The first character is always ‘U’|
|Belgium||Nine digits||BE 123456789|
|Cyprus||Eight digits and one letter||CY 12345678X||Last character is always a letter|
|Czech Republic||Eight, nine or ten digits||CZ 12345678, CZ 123456789 or CZ 1234567890||Where 11, 12 or 13 digit numbers are quoted, delete the first three digits|
|Denmark||Eight digits||DK 12345678|
|Estonia||Nine digits||EE 123456789|
|Finland||Eight digits||FI 12345678|
|France||Eleven, ten digits and one letter or nine digits and two letters||FR 12345678901, FR X2345678901, FR 1X345678901 or FR XX345678901||May include 1 or 2 letters. Either FIRST, SECOND or FIRST and SECOND. All letters except O and I are valid.|
|Germany||Nine digits||DE 123456789||Must be the 9 digit ‘Umsatzsteur identifikationnummer’ (Ust ID Nr.)|
|Greece||Nine digits||EL 012345678||Prefix any 8 digit number with zero|
|Hungary||Eight digits||HU 12345678|
|Ireland||Seven digits and one letter or six digits and two letters||IE 1234567X or IE 1X34567X||Includes 1 or 2 letters. Either LAST or SECOND and LAST|
|Italy||Eleven digits||IT 12345678901|
|Latvia||Eleven digits||LV 12345678901|
|Lithuania||Nine digits or twelve digits||LT 123456789 or LT 123456789012|
|Luxembourg||Eight digits||LU 12345678|
|Malta||Eight digits||MT 12345678|
|Netherlands||Eleven digits and one letter||NL 123456789B01||Tenth character is always ‘B’. The 3 digit suffix is always B01 to B99.|
|Poland||Ten digits||PL 1234567890|
|Portugal||Nine digits||PT 123456789|
|Slovakia||Ten digits||SK 1234567890|
|Slovenia||Eight digits||SI 12345678|
|Spain||Eight digits and one letter or Seven digits and two letters||ES X12345678, 12345678X or X1234567X||Includes 1 or 2 letters. Either FIRST, LAST or FIRST and LAST.|
|Sweden||Twelve digits||SE 123456789001||The last 2 characters must be ’01’.|
|UK||Nine digits or twelve digits||GB 123456789 or GB 123456789001||Twelve digits if the number represents a
sub-company within a group
5 & 6. Order license
To place an order for Est, he needs to click on Est in the “Customers” list and then on “Order license” in the “License” box. By clicking on “Order license”, a popup box will appear.
In this box he can choose which USB dongle he want to use for Est (We have not added any dongles to his stock. If we did, he would be able to pick any of those dongles in the list).
He can select a starting date for the new license. A good idea might be to match the start date with the final installation date of the machine.
Lastly he must select which modules Est needs and click “Add to Shopping Cart”. Each license can have multiple modules and can be used as a network license with our Floating license software.
7, 8 & 9. Shopping cart
To place the order he must open the shopping cart located above the “Customers list”. In the first step he can review the order and add a discount code. In the next step he can input an order id and/or a goodsmark. But this information is not required for placing the order. Lastly to complete the order for Est he must click on the green “Complete transaction” button.
When this is done, we will receive a notification and can process the order. When it’s processed, Est can start to use IGEMS by inserting the USB dongle into the computer.
Every order will give Sven a kickback. This kickback is based on a percentage of the order for each license. Anytime he’s got a kickback to claim, he can click on “Bill IGEMS..” in the “Earnings” box. This will create and send an invoice to us with the amount of his kickback.
When Sven has sold some licenses and it’s time for renewal, things will start popping up in the “Worklist” box. This is a box that will show him expired licenses and licenses with less than 30 days to expiration.
The “Order history” box will show all the orders for Station regardless the customer. Sven can also download a detailed pdf for each order.
This will display a list of all the earnings invoices Sven has sent to us. He can download a detail pdf for each invoice.